We proactively improve and change the way we do things. We embrace and drive forward change, taking account of the impact on self and others. We utilise the energy, skills and resources of our teams to deliver the best results for our customers.
Our Council
Welcome to Cumberland Council, the new unitary authority in the North West of England. We're a values-driven organisation with a strong focus on health and wellbeing at the heart of everything we do. Our commitment to putting people first means we're dedicated to helping our employees reach their full potential while delivering inclusive public services that create positive outcomes for our residents.
Our People. The Place. Your Potential.
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"Our people are our priority. That’s it. It’s that simple."
Our values
Our vision for Cumberland is to take a fresh approach to the delivery of inclusive services that are shaped by our residents and communities and enable positive outcomes for health and wellbeing, prosperity and the environment to fulfil the potential of our people and our area.
We believe passionately in the delivery of excellent public services. To do that we need to be clear about the values and behaviours that we need to drive change and achieve our high standards.
Be ambitious
Be collaborative
We connect with individuals, teams and other stakeholders to build relationships based on trust to achieve our common goals. We understand the needs of our local communities/internal customers to co-design and deliver services and solutions at the earliest opportunity, with a focus on health and wellbeing.
Be compassionate
We create a safe environment for people to learn and thrive in their role. We adopt a culture of transparency, fairness and respect for all. We consider the wellbeing of self and team when making decisions.
Be empowering
We understand the skills, talents and diversity of people in order to develop and support them effectively. We delegate appropriate responsibility to team members allowing time, space and support to deliver. We hold constructive, strength-based conversations to motivate and increase performance.
Be innovative
We are curious about different viewpoints. We use coaching techniques to encourage problem-solving. We encourage a culture of continuous learning and improvement.
Our location
Cumberland Council serves the people of Allerdale, Copeland, and Carlisle.
Cumberland inspires pride of place, but it is also an area of stark contrast. We are home to some of the world’s most stunning rural and coastal landscapes, but we also have areas in our city and towns in need of renewal. We are an economy of small businesses, but we also host the largest nuclear site in Europe.
Household earnings in some areas are amongst the highest in the northwest, but we have pockets of real deprivation and have more households living in fuel poverty than the national average.
We are one of the best places to visit, boasting two world heritage sites, an area of outstanding natural beauty and world class attractions that draw in millions of visitors. We are one of the safest places to live, but our increasingly diverse population is aging and declining.
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Cumbria House, Carlisle
Cumbria House is a prominent municipal building situated in the heart of Carlisle, England. Serving as the headquarters for Cumberland Council, it has been a central hub for local governance since 1974. Cumbria House stands as a modern symbol of local administration, offering a central location for council services and a focal point for the community.
Address: 107 - 117 Botchergate, Carlisle, CA1 1RD
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Civic Centre, Carlisle
Originally built in 1964 to house Carlisle City Council, it has been a distinctive landmark and a focal point for local governance for decades. Designed by Charles B. Pearson and Partners, the building features a striking octagonal council chamber and a towering concrete structure. It remains an iconic representation of mid-20th century civic architecture in Carlisle.
Address: Rickergate, Carlisle, CA3 8QG
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Parkhouse, Carlisle
Based in Kingmoor Business Park, the Parkhouse Building serves as a modern hub for Cumberland Council. Designed to accommodate the council's operational needs efficiently, Parkhouse Building boasts a spacious and functional layout. It offers a centralised location for council services and staff while reflecting the council's commitment to contemporary working practices.
Address: Baron Way, Kingmoor Business Park, Carlisle, CA6 4SJ
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The Copeland Centre, Whitehaven
The Copeland Centre stands as a prominent civic building in Whitehaven, serving as a key regional hub for Cumberland Council. This modern structure provides a central location for local government services and a contemporary and efficient workspace for council employees.
Address: Catherine St, Whitehaven, CA28 7SJ
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The Markethall, Whitehaven
The Market Hall in Whitehaven is a historic building with a rich heritage, serving as a vibrant hub for the community. Originally built in 1880 to replace an earlier market hall, it has undergone restoration and redevelopment in recent years. The building now houses various council departments and public facilities, contributing to the revitalization of Whitehaven's town centre.
Address: Market Place, Whitehaven, CA28 7JG
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Moresby House, Whitehaven
Moresby House is a prominent office building located in Whitehaven. While not specifically a council building, it houses a significant number of council departments and staff, contributing to the town's administrative function.
Address: Moresby Parks, Whitehaven, CA28 8UU
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Allerdale House, Workington
Allerdale House stands as a prominent civic building in Workington. Serving as the former headquarters for Allerdale Borough Council, it has been a central hub for local governance and services for many years. While its role has changed following the formation of Cumberland Council, Allerdale House remains a significant presence in the town, housing various council departments and offering public access to essential services.
Address: Workington, CA14 3YJ
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West Cumbria House, Lillyhall
West Cumbria House is a prominent office building located in Lillyhall, serving as a key administrative hub for the region. While not exclusively a council building, it houses a substantial number of council departments and staff, playing a crucial role in delivering local government services to the west of Cumbria. Its modern facilities and strategic location make it a significant asset for the area, contributing to the efficient delivery of public services.
Address: Jubilee Road, Lillyhall, Workington CA14 4HB
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Millom Community Hub
Millom Community Hub is a modern facility serving as a central point for various public services in the town of Millom. This newly developed hub brings together essential services such as the library, adult learning, health and wellbeing, and council departments under one roof. The facility offers a convenient location for residents to access a range of services, promoting community engagement and enhancing the overall quality of life in Millom.
Address: Millom LA18 5AB
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Our offices
From beautiful buildings to modern breakout areas, our offices are designed to provide our employees with dedicated spaces to collaborate, socialise and have the technology they need to deliver high quality work.
Our offices are close to local amenities and accessible to residents, visitors and our employees alike. At Cumberland, we have the commitment and technology to allow and encourage our employees, role permitting, to utilise flexible and agile working.
Here are a few of our office locations.
Our footprint
- We serve a community of 274,000 residents across 125,500 households
- We operate amongst 11,500 businesses in our region
- We employ more than 4,500 staff
- We have 46 councillors
- Around a quarter of our population is over 65
- 9 in 10 of our region's businesses are microbusinesses
- Our largest city is Carlisle with a population of 110,000
- We have a 79.6% employment rate with 134,000 people aged 16 or older in employment.
- Our local economy is estimated to be worth £7 billion.
- We welcome around 18 million tourists each year, contributing around £1.5 billion to our local economy.
- We are home to Scafell Pike - the highest mountain in England with a summit height of 3,208 feet (978 m).
Find your next job with local government
Join the team at Cumberland Council and help us deliver inclusive public services that enable positive outcomes for health and wellbeing, preserve our environment, encourage our region to prosper, and fulfil the potential of our people.
Our People. The Place. Your Potential.
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