We proactively improve and change the way we do things. We embrace and drive forward change, taking account of the impact on self and others. We utilise the energy, skills and resources of our teams to deliver the best results for our customers.
Join Cumberland Council
Find your next job with local government
Join the team at Cumberland Council and help us deliver inclusive public services that enable positive outcomes for health and wellbeing, preserve our environment, encourage our region to prosper, and fulfil the potential of our people.
Our People. The Place. Your Potential.
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Our Council
Our Vision
Our vision for Cumberland is to take a fresh approach to the delivery of inclusive services that are shaped by our residents and communities and enable positive outcomes for health and wellbeing, prosperity and the environment to fulfil the potential of our people and our area.
We believe passionately in the delivery of excellent public services. To do that we need to be clear about the values and behaviours that we need to drive change and achieve our high standards.
Our Values
Be ambitious
Be collaborative
We connect with individuals, teams and other stakeholders to build relationships based on trust to achieve our common goals. We understand the needs of our local communities/internal customers to co-design and deliver services and solutions at the earliest opportunity, with a focus on health and wellbeing.
Be compassionate
We create a safe environment for people to learn and thrive in their role. We adopt a culture of transparency, fairness and respect for all. We consider the wellbeing of self and team when making decisions.
Be empowering
We understand the skills, talents and diversity of people in order to develop and support them effectively. We delegate appropriate responsibility to team members allowing time, space and support to deliver. We hold constructive, strength-based conversations to motivate and increase performance.
Be innovative
We are curious about different viewpoints. We use coaching techniques to encourage problem-solving. We encourage a culture of continuous learning and improvement.
Our Services
Whether you're interested in administration, planning, social work, supporting our children's services, protecting our environment, keeping our residents informed or keeping Cumberland going, we're sure there's a role for you.
From finance and communications to HR and procurement, ICT, adult social care, children's and family services, neighbourhoods and place, to public health, you can make a true difference to our community.
Take a look at just some of the teams you could work in at Cumberland.
Waste & Recycling Services
Our Waste & Recycling Services team tackles all aspects of waste collection, recycling, and composting programs within the community. They actively work to reduce waste generation and promote sustainable practices, while also providing residents with information and resources on proper waste disposal and recycling.
Adult Social Care
Our Adult Social Care team provides crucial support and services to vulnerable adults in the community, including those with disabilities or facing physical or mental health challenges. We run 8 residential care homes across Cumberland and also enable adults to live independently in their own homes, through care packages, home help, and access to social care facilities if needed.
Childrens' & Family Wellbeing Services
Children's & Family Wellbeing Services champions the well-being of children and families within the community. They offer a range of services like childcare, child protection, and family support programs, working proactively to prevent social issues and creating a safe and healthy environment for children to thrive.
Highways & Transport
Our Highways & Transport team works tirelessly to maintain and improve the council's road network, ensuring safe and efficient transportation for all residents.
Digital & ICT
Our Digital & ICT team is responsible for providing and maintaining the council's technology infrastructure. They develop and manage digital services that benefit both residents and council staff, while also working to ensure robust data security and cyber resilience.
Grounds & Maintenance Services
Grounds & Maintenance Services keeps public parks, playgrounds, and other council-owned green spaces looking their best. They maintain cleanliness and safety in these public areas, and may also oversee cemeteries and allotments.
Finance & Procurement
The Finance & Procurement team manages the council's budget and finances, ensuring responsible spending and value for money across all council operations. They also handle the procurement of goods and services for the council.
Legal
The Legal team provides expert legal advice and support to the council, drafting contracts and by-laws, and representing the council in court cases when necessary.
Communications
The Communications team manages the council's public relations and media enquiries, keeping residents informed about council services and activities. They also oversee the council's website, news bulletins and social media presence.
Human Resources
Human Resources plays a vital role in managing all aspects of council staff, including recruitment, payroll, training and advisory services. They develop and implement HR policies and procedures, fostering a positive and productive working environment for the council's staff.
Public Health & Communities
Our Public Health & Communities team works diligently to protect and improve public health within the community. They offer services like health screening, and health promotion initiatives, while also supporting community development initiatives and partnerships with regional healthcare providers.
Our Benefits
As a member of our team, you'll enjoy great rewards and work in a vibrant setting that fosters collaboration and community engagement.
With health and wellbeing at the centre of everything we do, we are committed to supporting our employees' wellbeing, nurturing talent and creating a healthy working environment that values everyone for who they truly are, challenges them to use their skills and knowledge to the best of their abilities, and supports them to grow.
Take a look at what we have to offer.
Generous Annual Leave
25 days holiday, rising to 31 days after 5 years of service. Plus 8 public holidays on top.
Defined Benefit Pension
Membership of the Local Government Pension Scheme (LGPS) to build an inflation-linked income for when you retire.
Flexi-time
Some days you'll work more, others you'll work less. You can enjoy a flexible start and finish and take up to 2 days flexi leave off a month.
*dependent on the needs of the role. You can discuss this with your line manager on starting.
Flexible Working
We’re proud to offer a range of flexible working opportunities, whether that’s through varied hours, remote working, hybrid working or working from the office.
*dependent on the needs of the role. You can discuss this with your line manager on starting.
Learning & Development
Enjoy a thorough induction, regular support from your manager, access to a range of e-learning and training events to build your skills and the opportunity to study for formal qualifications.
Staff Network Groups
We’re proud to offer our staff a range of staff-led support and engagement networks that help us value differences, engage different views, and perspectives, and support us on our journey to be more inclusive.
Family-friendly Leave
We offer a range of family-friendly leave policies covering maternity, adoption, paternity, parental and special leave. We also offer flexible retirements and career breaks.
Payroll Giving
Donate to charity straight from your salary through the Charities Trust. You can choose to support any charity of your choice directly from your monthly gross pay.
Car Benefit Scheme
Available through Tusker. A fixed monthly amount is taken directly from your gross salary and in return, you get the use of a brand new car.
Mental Health Support
All our staff can enjoy access to mental health support through Able Futures.
Cycle to Work
Enjoy up to 30% off the cost to buy a bike (available on bicycles up to a value of £2,500 from independent bike shops that are part of Cyclescheme).
Free Flu Jabs
Our staff can get a free flu vaccine from a participating pharmacy for winter.
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I started my Customer Service apprenticeship in 2017. Throughout my time as an apprentice, I worked with Lakes College to successfully complete a Level 2 Customer Service NVQ and an IT Functional Skills qualification.
At the end of my apprenticeship, I had an interview for a full-time job role within Customer Services, which I was successful in securing. Now, almost 7 years later, I am still very much enjoying my role within the Customer Services team.
Being part of the transition to Cumberland Council has been very interesting and my role is expanding daily. We are covering a wide range of services over the phone, face to face and via email. As a Customer Services Officer, I get great job satisfaction knowing I am helping so many customers every day.
Our Commitments
Disability Confident
We are proud to be a Disability Confident employer, committed to creating an inclusive and supportive workplace environment where the talents and contributions of disabled individuals are valued and celebrated. Disability Confident is a scheme that supports employers in harnessing the skills and abilities of disabled people in the workforce. If you apply for a job within Cumberland Council, identify yourself as a care leaver on the application form, and meet the essential criteria, you are guaranteed an interview.
Through our Guarantee Interview Scheme, we ensure equal opportunities for all. If you apply for a position within Cumberland Council, and you consider yourself disabled as defined by the Equality Act 2010 while meeting the essential criteria, you will be guaranteed an interview.
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The Armed Forces Community
We’re proud to continue our commitment to supporting the armed forces community through our Guaranteed Interview Scheme. We understand the challenges that military veterans face when transitioning to civilian life, and we recognise the valuable skills and experiences they bring to our workforce.
Under our established Guaranteed Interview Scheme, we ensure that armed forces veterans have a fair opportunity to compete for any council position they apply for. If you meet the following criteria:
- Your last full-time employer was one of the British armed forces
- You have left the armed forces within the past three years
- You possess the essential skills required for the position you're applying for.
You are guaranteed an interview for the role. Our recruitment processes remain consistent, ensuring transparency and fairness for all candidates. While the scheme does not guarantee employment, it provides veterans with the chance to demonstrate their capabilities and suitability for the role.
Support for our Care Leavers
At Cumberland Council, we understand that transitioning from care to independent living can present unique challenges, especially when it comes to entering or re-entering the workforce or pursuing further education. We have extensive connections with professionals who can offer work experience opportunities, assistance with crafting CVs and application forms, and even practice interviews. If you're feeling anxious about re-entering the workforce or pursuing education, we can help you plan those steps too.
We’re proud to offer our Guarantee Interview Scheme for care leavers. If you apply for a job within Cumberland Council, identify yourself as a care leaver on the application form, and meet the essential criteria, you are guaranteed an interview. This initiative is part of our ongoing commitment to creating equal opportunities and supporting care leavers in their journey towards employment and personal development.
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